Privacy Policy

The following privacy principles are in place to maintain the security, integrity, and confidentiality of your personal financial information. The type of information we collect includes the following.

We routinely collect and retain the information we obtain from your account applications, transaction history (for deposits, loans, credit cards, etc.) and from consumer reports. This information helps us:

  • Establish and administer your accounts.
  • Satisfy certain regulatory requirements.
  • Better understand you so that we may provide you with additional or improved products and services.

The type of information we disclose, and who we share it with:

Sharing your information with non-affiliated service providers.

It is sometimes necessary for us to provide information such as your transaction history, account balance, name and address to a third party who provides services for us. This may include vendors who prepare account statements, process checks or provide support for one of our products or services. We are permitted by law to disclose this information when our contract with these service providers specifies that:

  • Our vendors must abide by applicable privacy laws and reflect our commitment to the confidentiality of your information
  • All information disclosed is to be used only for the purpose for which it was originally intended.

It is also permissible for us to provide financial information to one or more other financial institutions for the purpose of jointly marketing our products and services.Sharing your information with non-affiliated third parties as permissible by law.

We only make disclosures of our current and previous members’ and nonmember customers’ nonpublic personal information to other non-affiliated companies as permitted or required by law. These disclosures include but are not limited to sharing nonpublic personal information:

  • When we have received your prior consent.
  • When necessary to complete a transaction you have initiated, such as a credit or debit card purchase.
  • With a reputable credit bureau or similar consumer reporting agency.
  • As authorized or required by law or in response to the judicial process.

What steps are taken to ensure the security, integrity and confidentiality of members’ personal financial information?

  • Access to your personally identifiable financial information is limited to employees with a specific business reason for! utilizing this data.
  • Our employees are educated about the importance of maintaining confidentiality and member privacy.
  • In order to prevent unauthorized access to your information, we maintain security standards and procedures that conform with industry practices. These security standards and procedures are routinely tested to verify the integrity of our systems.
  • We strive to keep your information as accurate as possible. If you believe there is an error in your information please call us immediately. We will respond to your requests to correct inaccurate information in a timely manner.
  • We do not sell our member information lists to non-affiliated third parties for marketing, solicitation or similar purposes.
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2500 Perryton Pkwy
Pampa, Texas 79066-0920

Phone: (806) 665-0057
Fax: (806) 665-0533

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What Is An Equal Housing Lender?

As an Equal Housing Lender, Certified Federal Credit Union does business in accordance with the Federal Fair Housing Law and Equal Credit Opportunity Act. Under this Act, financial institutions are prohibited from discriminating on the basis of race, color, religion, national origin, sex, handicap or familial status. Under the Federal Fair Housing Act, it is illegal to:
  • Deny a loan for the purpose of purchasing, constructing, improving, repairing or maintaining a dwelling, or deny any loan secured by a dwelling; or
  • Discriminate in fixing the amount, interest rate, duration, application procedures or other terms or conditions of such a loan, or in appraising property
on the basis of race, color, religion, national origin, sex, handicap or familial status.

Your funds are safe at your federally insured credit union.

All credit unions provide insurance to their members from the National Credit Union Administration (NCUA ), an independent agency of the federal government. This means that your money deposited in a federally insured credit union is insured up to $250,000, similar to the insurance provided by the FDIC (Federal Deposit Insurance Corporation) to banks.

The shares in your credit union are insured by the National Credit Union Share Insurance Fund (NCUSIF), which is backed by the full faith and credit of the United States Government. Established by Congress in 1970 to insure member share accounts at federally insured credit unions, the NCUSIF is managed by NCUA.